FAQ

Visit and online tickets

What are the opening hours?
Opening hours are Tuesday – Sunday from 11am to 5pm. We are closed 25nd of December and 1st of January.

How do I get access to the National Monument Oranjehotel?
Please buy your ticket at the entrance or online. Please note, we only accept debit card payments.

Do I need a Coronapass to visit the museum?
No, it's not necessary to show a vaccination certificate. 

About other measurements:

Can I visit the National Monument Oranjehotel if I have (minor) cold complaints?
Unfortunately not. In line with national measures, we ask you to stay at home. We would be happy to receive you when you are completely well again.

Which hygiene measures have been taken in the National Monument Oranjehotel?
We provide additional cleaning of contact points and touch surfaces, such as door handles, toilets, taps, lockers, payment terminals and audio tours. Disinfectant hand gel is available at various locations in the Remembrance Center.

Can I bring my own headphones or "ears"?
Certainly. You can use your own headphones for the audio tour.

Do I have to wear a mouth mask during my visit?
Wearing a facemask is no longer mandatory. 

Can I pay with cash at the Nationaal Monument Oranjehotel?
With us you can only pay with pin. In connection with hygiene, we ask everyone to pay as much as possible contactless.

About facilities in the Oranjehotel:

Is the cafe open?
Yes, our small café is open for coffee/tea and light refreshments.

Is the shop open?
Yes, the museum shop is open again. Payment can only be made by pin.

Is there parkingspace?
Limited parking space on our own parking lot. Other parking possibilities: on the street nearby (paid from 10 am, max 2 hours) or in the parking garage BKS Parking Strand (Zwolsestraat 426, circa 7 minutes walk). 
We also have our own bicycle shed.

Can I visit the Oranjehotel with a wheelchair?
Sure. The Oranjehotel is wheelchair accessible. A number of parking spaces are reserved for disabled people. We have a wheelchair that you can borrow.

Do you have another question:
Send an email to info@oranjehotel.org. We are happy to assist you!